Course curriculum

  • 1

    Global Crisis Management

  • 2

    Crisis Management

    • Crisis Management Concepts

    • Theory

    • Practice

  • 3

    Business Strategy and Operational Risks

    • Overview: Business Strategy and Operational Risks

    • Business Strategy

    • Operational Risks

  • 4

    Global Strategies

    • Global Crisis Management Strategy

    • Regional Crisis Management Strategy

    • Local Crisis Management Strategy

  • 5

    Business Continuity and Disaster Recovery

    • Overview: Business Continuity (BC) and Disaster Recovery (DR)

    • Business Continuity

    • Disaster Recovery

  • 6

    Onboarding and Continuous Learning

    • Overview: Onboarding and Continuous Learning

    • Onboarding

    • Continuous Learning

    • Offboarding

  • 7

    Testing, Training, and Exercise Program

    • Overview: Testing, Training, and Exercise Program

    • Exercise Implementation Calendar

    • Testing

    • Training

    • Exercise

    • Improvement

  • 8

    Audit, Evaluation, and Improvement Strategy

    • Overview: Audit, Evaluation, and Improvement Strategy

    • Audit

    • Evaluation

    • Improvement

  • 9

    Stakeholder Engagement Strategy

    • Stakeholder Engagement Strategy

    • Identification

    • Access

    • Inclusion

    • Engagement

    • Participation

    • Recognition

  • 10

    Technical Operations

    • Overview: Technical Operations

    • Infrastructure - Owned

    • Infrastructure - Rented and As-A-Service

    • Tech Tools

  • 11

    Cooperation and Coordination

    • Overview: Cooperation and Coordination

    • Cooperation

    • Buy-In

    • Coordination

  • 12

    Next Steps

    • Self Evaluation

    • Program Evaluation

    • Sustainability

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This course will begin on April 15, 2020.

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